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Returns & Exchanges
At Sense of Taste, we strive for culinary excellence and want you to be delighted with every bite. Due to the perishable nature of our products, we offer replacements or refunds for items that arrive damaged or fail to meet our rigorous quality standards.
Return Process
- 1.Contact Support
Email our customer care team within 48 hours of delivery with your order number and a brief description of the issue.
- 2.Provide Documentation
Attach clear photographs of the product and packaging to help our quality control team investigate the discrepancy.
- 3.Verification Review
Our specialists will review your claim within 24 hours to determine if a return, replacement, or store credit is the appropriate resolution.
- 4.Resolution Delivery
Once approved, we will immediately dispatch a fresh replacement or initiate a refund to your original payment method.